BE POLITE. If you are mad/pissed/upset/whatever about anything, then count to 10 or wait a day... or a week... until you cool off before you communicate with Starlink Support. Expressing anger, rage, threats, etc., will not get you a sooner response from Starlink Support. In fact, it may do exactly the opposite.
Are you sure you are not threatening your customers? "In fact, it may do exactly the opposite"