Try logging out of the app, and then logging back in.
I was having the same problem above, I did that based on the reset password comment and that seemed to do the trick. Maybe a syncing issue.
good post this. i did everything as poster del described and no luck. (xiaomi 11t pro with android 13) tried on an older samsung note 8 with android 9 and a realme pad with andoid 11. both worked perfectly. so looks like android 13 may well be the issue.