I had a similar issue that I am not able to fix, also not able to anyhow contact Customer Care.
- Placed order, paid the deposit
- Did not get mail instructions
- Reopened the website and found out I had entered e-mail address with a typo
- Ordered another one and paid deposit with my other e-mail
Now I want to either edit the 1st one to get the mail and proceed and cancel the 2nd account, or cancel the 1st one and proceed with the 2nd account. I absolutely do not want to pay twice for nothing, for just a typo.
Also it would be nice to have some sort of means of customer support. I have spent days to find out a way and so far found this forum, which is great, but I need to contact support somehow.
No account access but I am being charged - PLEASE HELP
in Starlink Troubleshooting & Questions
Posted
I had a similar issue that I am not able to fix, also not able to anyhow contact Customer Care.
- Placed order, paid the deposit
- Did not get mail instructions
- Reopened the website and found out I had entered e-mail address with a typo
- Ordered another one and paid deposit with my other e-mail
Now I want to either edit the 1st one to get the mail and proceed and cancel the 2nd account, or cancel the 1st one and proceed with the 2nd account. I absolutely do not want to pay twice for nothing, for just a typo.
Also it would be nice to have some sort of means of customer support. I have spent days to find out a way and so far found this forum, which is great, but I need to contact support somehow.
Any help would be appreciated and useful.