Hi there, I went on holiday for a week and when I got back, my Starlink doesn’t work. It worked perfectly before I went away. The physical set up is dish on stock stand, mounted on top of camper van on a big flat piece of plywood bonded to the roof. Cable runs tidily with no stress points or kinks and I can't see any physical damage to the cable.
The router works, I can join the wireless network but the app shows the error “Starlink disconnected”. I have tried reseating the cable into the dish and inspected the cable. I can’t see any damage but it is suddenly not working at all.
I did the unplug 5 times reset and set up the SSID again. Same thing - the error in the app is "Starlink disconnected". I have no other internet at this location.
I've raised a support ticket but it;s been 3 days with no response from Starlink. From singing its praises I am now feeling incredibly annoyed and frustrated. Any tips on how to get a response to my ticket or anything else I could try?
