Yep-- same story here. Suddenly, got very slow and telling that there is a problem with the cable. So I sent a ticket. Later the same day, it told me that Starlink is disconnected altogether. I tried every re-booting trick suggested and no dice. The entire setup hasn't been moved or touched and even the weather wasn't anything more than rainy. So I sent another ticket for the new problem (clearly worse than just a bad signal, now there's no signal at all). Tech support quickly responded ....that I had two tickets, so they would close one of them (stupidly, they closed the more recent one). And now five days later, still no response. 😞
