raymondmiles

It seems my problem may be solved by uninstalling the Starlink app and reinstalling it. Fingers crossed that this is the fix I needed.

I have logged into the Starlink mobile ios app with email and password to no avail. Problem of router unreachable still exists. FYI: Ive laways logged into the Starlink mobile app since my initial setup. Is there a chance that I have a defective modem? Ive done the factory reset of cycling plugged in & unplugged 6 +times as suggested in the router settings on the app itself. still no difference...Hmmm... I then type in the following http://192.168.1.1/setup to add a password to my starlink and give it a relevant name.

I purchased my Starlink system recently in July 2023. My issue is with the Starlink router; the iphone app says its unreachable. The router is powered on and there is a solid white light on the base illuminated. However, my iphone windows laptop are connected via wifi and I am connected to the Internet [albeit, a slow connection; the app shows my connection as being 135Mbps & 19Mbps upload with an average latency of 54ms min was 34ms and max latency was 99ms.. However, my laptop is saying my wifi speed is very slow ranging & vascilalting between an extremly slow 16Kbps to 0Kps to a faster but still slow 4-9Mbps] What do I need to do to get the router to be reachable and functioning? Thanks in advance for any help you can provide.