GMo1234

The router is definitely shutting down when the dish is plugged in (meaning it's not just that the light is turning off). Testing with various devices (phone, laptop, etc.), the wifi hotspot never shows up, but with the dish unplugged, it does boot up and allow me to connect to the router via wifi. I was thinking there could be a short in the dish cable or dish itself, and that maybe the router has some protection mechanism where it automatically shuts down in that event. There was significant rain the night before, but if that was the issue, it's odd that everything was working fine for a couple of hours the next morning before it suddenly died. That fact makes me wonder if a flawed automatic firmware update happened at that time, and that caused the issue. Anyway, I got a response from Starlink this morning, and they think the router and/or dish cable are the problem, and are sending me new ones.

Has anyone gotten this problem resolved yet? I suddenly started having the same problem this morning. After a year+ of flawless service, one second everything was fine, the next, my router had turned itself off for no apparent reason. Since then, If I power cycle the router with the dish plugged in, the power light comes on for a second and then turns off. If I disconnect the dish and re-power cycle the router, the light stays on and the router boots up. If I then plug the dish back in, the router light immediately turns off. I submitted a ticket into Starlink about this, but not exactly holding my breath... Just wondering if anyone has managed to fix this on their own somehow? I'm stumped.