Hi there.
I recently installed my first Starlink for a customer. They were using a 4G connection previously and wanted to get something more reliable. On the ground testing I was getting around 200meg. After install I was still getting around 200meg . However when I cut over the LAN I was getting around 30meg. After a few days the customer called me to say that the internet was down. When I called onsite it was back online. But still I was getting 30meg. I could see a lot of 2 seconds outage and a few 5 second. I have since had the antenna moved to an area where it should have a clearer line of sight.
question is, should I see any outages even the 1 seconds outages or ideally should there be none at all?
thanks in advance
