Hello,
I installed my Starlink antenna a few days ago to eventually replace my sluggish ADSL, but I'm encountering a bandwidth issue and I'm wondering if any of you have faced this problem.
In summary, my bandwidth as estimated by services like speedtest.net or Starlink's internal app ranges between 150 and 280 Mbps.
However, all my real download tests are capped at 4.5 MB/s (36 Mbps).
My antenna is installed on the roof with a clear view to the north.
To eliminate any issues with my hardware, I've just reset the Starlink router. I've separated the 2.4 GHz and 5 GHz networks. The Ethernet adapter is connected.
1st test: I connect my phone to the 5 GHz network. The Starlink app test gives me good speed. The same goes for advanced mode (see photos).
I do a download test on a friend's FTP server who has fiber, and I get a speed lower than 4 MB/s (less than 32 Mbps, see photo).
2nd test: I connect a laptop to the Starlink Ethernet adapter and redo a speed test on speedtest.net (speed greater than 200 Mbps), then a download test in FTP and also in HTTP on test-debit.free.fr. Here too, my real speeds are capped at 4.5 MB/s.
For now, Starlink Support isn't helping much by suggesting I switch to a priority subscription.
In fact, I'm just looking to have a real bandwidth that is roughly consistent with what I observe with their measurement tool.
Have any of you noticed such a phenomenon?
Thanks in advance
