VaBert

Ok after receiving faulty hardware on the first go round. Starlink sent a new entire package and that corrected the issues. I was getting blazing speeds of between 175-195mb downloads. Now after about two weeks my speeds are consistently around 25mb. Its the same if I test at 6:00am or 7:00pm. I have rebooted everything and it doesn't change anything. I have added a mesh system and set the Starlink to bypass mode and still the same. Im not sure what to expect because I was told I should have 50-75mb speeds at my location. Thanks.

After several back and forth with the support team they are sending another Starlink kit out. One of the techs kept saying it was probably a bad satellite cable. I asked if it was a bad cable would that keep the router from powering on?? I never received an answer they just said a new kit was on its way. Hopefully the new kit will be trouble free.

I am having the same experience. Received my Starlink kit yesterday. Did the basic install and did a speed test and was like wow. A little while later it started doing a software update that apparently bricked the router. I have contacted support using the app and they had me unplug everything and replug etc and nothing. This morning they asked me to take photos of everything and send them in, which I have done but not heard back from them yet. Seems like this is a bricked router like all these others, I wish they would go on and send me a new one so I could get up and running