We are in an area where we are surrounded by trees and have a few tall ones. Where the house is a cleared area . Had Starlink professionally installed , installer picked a location atop the roof that gave the least obstructions on the Starlink app. Its been running about a week and a half. Below are screen shots of our outage log for obstructions, and what our visibility looks like from the app. Visibility is mostly obstructed to the north, and in fact its where the dish usually points itself. In terms of noticeable impact to service, I cant really say we notice complete loss of service whenever its obstructed. Speed tests are all over the map. I can run six successive speed tests and get widely different results each time, usually in the 20-130 mbs range, most commonly getting around 40 mbs. I run speed tests at random times during the day. Notice in the AM will usually get 130 but after noon, 20-40. We usually have scattered rain showers in the PM. Never noticed a loss of service during rain though.
I am using the Starlink router, have not added my own yet. I have identified that the WIFI signal strength is not that great, so I have been testing in line of sight within 20 feet of the router.
Question: how does every one else's outage logs and visiblity compare? Is this "normal" and par for the course, or do I really need to improve the installation?
The Dish is in the best place, anyplace else on the roof is more obstructed. The obstructions relate to maybe 5 trees, locally it costs $1000 each to have them knocked down and hauled out. Aside from the expense, the idea of knocking down trees to get better internet does not sit well with me. I have an option to put the dish up on a40 foot tower to get better visibility. I might do that, am just concerned if there is a problem in the future, it wont be acessible to anyone not willing to go up a tower.
Anyway, if what I am experiencing is "normal" then i probably will leave the Dish where its at. If not, up the tower it goes.
Compared to our DSL, Starlink is 3X faster on its worst test and 10X faster on its worst upload. The only thing I am a little nervous about is cutting the cord with the telephone company's DSL. Our DSL goes out every two weeks more or less. But Invariably its up and running after ten minutes and a phone call and they "clear ports" or "reconfigure" and we are good for another couple of weeks. If Starlink goes down, I need the internet to email them, and judging from the one ticket I sent then, it takes a week for them to get back. We dont get even a cell signal here, so, if I lost Starlink, would have to get in my truck and drive about a mile away to get a signal to send a support ticket.
Thanks in advance for all comments.
And this is what the visibility looks like in the app