naabrams

Ian Turnbull USVI - unfortunately there is no customer support available by phone I am experiencing the same "offline searching" issue, although my circumstances may be slightly different. I acquired this Starlink setup (circular dish) as part of a home purchase. The previous owner had been using the system with good speeds/uptime. During the closing process, he transferred the account to me. I have accepted the transfer, registered the account, and the billing is all setup. @StarlinkLeader any suggestions on what to do here? I have already (a) power cycled (b) factory reset (small button under modem) (c) submitted a support ticket Thanks!