johngx Posted October 30, 2023 Share Posted October 30, 2023 new starlink service. Using ios app and the check wifi range feature I only get max 44% when set to 2.4ghz. That's standing right in front of router. result is max 91% on 5 ghz Have tried reloading app, using two different iphones, and also two starlink routers. Same results. looking at devices/iphone I get -60 dbm, 130 mbps with 2.4 -70 dbm, 500 mbps with 5.0 does this look right? Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted November 1, 2023 Share Posted November 1, 2023 Have you split th 5GHz and 2.4Ghz signals in to separate SSIDs? if not, open the mobile app while connected to the Starlink WiFi. Select “Settings” and the under Networks, tap on the name of your WiFi network. On the next screen toggle the switch to split your networks. Give the 2.4GHz network a different name. Now, check your signal again. HTH! Quote Link to comment Share on other sites More sharing options...
johngx Posted November 2, 2023 Author Share Posted November 2, 2023 yes, they're split. that's how I was able to select the one I want for testing. Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted November 4, 2023 Share Posted November 4, 2023 Do you have other 2.4GHz devices in the area? This could be any one of a number of things. For example... A 2.4GHz wireless telephone system Any Bluetooth devices Smart Home devices (TVs, Thermostats, Alarms, Appliances) that broadcast a WiFi network (look for an unidentified SSID) A wireless printer. My HP Envy 6000 printer broadcasts an SSID for AirPrint devices. Any or all of these can create interference that will reduce the effective signal strength of your Starlink Router's 2.4GHz signal. HTH Quote Link to comment Share on other sites More sharing options...
Tom Posted December 2, 2023 Share Posted December 2, 2023 I am having the same problem with a weak 2.4 GHz signal compared to the 6 GHz. I have no other WiFi devices in the room and have given the 2.4 GHz signal its own name. I also have two mesh routers with the same issue. any advice? Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted December 5, 2023 Share Posted December 5, 2023 Starlink does not support 6GHz. It supports 5GHz and 2.4GHz. Many have reported that splitting the 5GHz and 2.4GHz networks in the mobile app helps with 2.4GHz WiFi performance. Quote Link to comment Share on other sites More sharing options...
Troy Posted August 10 Share Posted August 10 I am having the same issue. ~40% strength indication right next to the star link mini on the 2.4ghz channel And over 90% signal strength on 5ghz Quote Link to comment Share on other sites More sharing options...
Troy Posted August 10 Share Posted August 10 Testing in a rural field with no obvious 2.4 interference sources. With the starlink elevated off the ground at 5ft height. Quote Link to comment Share on other sites More sharing options...
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