JustinB Posted April 2 Share Posted April 2 Pretty certain I have a generation 3 dishy. It was installed in February of 2024 so I’ve had it for 14 months without issue. Last night my PC lost connection on 2 occasions and when I look at my app, it says I’m out of alignment by 6 degrees. The image shows it too tilted. How can this be if it’s been fine for 14 months? Will this correct itself or will I have to climb up there and manually fix it? Outside of those 2 quick disconnections, the internet has been fine. Justin Quote Link to comment https://starlinkforum.net/topic/18439-alignment/ Share on other sites More sharing options...
StarlinkLeader Posted April 3 Share Posted April 3 Has the dish moved? Its possibly moved from wind? Have you done a complete power down and reboot? Quote Link to comment https://starlinkforum.net/topic/18439-alignment/#findComment-22338 Share on other sites More sharing options...
Ace Posted September 15 Share Posted September 15 Just had this issue with new Gen 4 dish. Installed 3 days ago. Today out of the blue, it disconnected, checked app & it said dish out of alignment by 42deg. Went up on roof, dish not moved, selected align dish & it still said out by 42deg, I scratched my head & then my phone buzzed, Starlink app saying dish aligned, but I didn't even touch it. Next time I'll reboot, might be quicker & so much easier. I wonder if this was a geomagnetic anomaly that fooled the dish or the sats above. Had me worried for a while, as I just purchased this to replace a 2.5 year old Gen2 that had a dish fail. Quickest way to get up & running was buying new equipment at a local retailer, otherwise I'd be out for weeks sorting thru trouble shooting & purchase of replacement equipment direct with Starlink. Have no internet or mobile coverage here without it, communication to troubleshoot was going to be very difficult. Quote Link to comment https://starlinkforum.net/topic/18439-alignment/#findComment-22554 Share on other sites More sharing options...
StarlinkLeader Posted September 15 Share Posted September 15 3 hours ago, Ace said: Just had this issue with new Gen 4 dish. Installed 3 days ago. Today out of the blue, it disconnected, checked app & it said dish out of alignment by 42deg. Went up on roof, dish not moved, selected align dish & it still said out by 42deg, I scratched my head & then my phone buzzed, Starlink app saying dish aligned, but I didn't even touch it. Next time I'll reboot, might be quicker & so much easier. I wonder if this was a geomagnetic anomaly that fooled the dish or the sats above. Had me worried for a while, as I just purchased this to replace a 2.5 year old Gen2 that had a dish fail. Quickest way to get up & running was buying new equipment at a local retailer, otherwise I'd be out for weeks sorting thru trouble shooting & purchase of replacement equipment direct with Starlink. Have no internet or mobile coverage here without it, communication to troubleshoot was going to be very difficult. Did you reboot it? Quote Link to comment https://starlinkforum.net/topic/18439-alignment/#findComment-22555 Share on other sites More sharing options...
Ace Posted September 15 Share Posted September 15 10 hours ago, StarlinkLeader said: Did you reboot it? The new system = yes The old system = several times. Powered on & powered off. Same result no mater what = starlink (dish) unplugged message. Quote Link to comment https://starlinkforum.net/topic/18439-alignment/#findComment-22561 Share on other sites More sharing options...
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