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Hello! I really need help! Yesterday, someone managed to log in to my account, so I had to urgently change the email address that receives the code. However, for some reason, I am no longer receiving emails from Starlink, despite trying various methods. I have changed my email address from [email protected] to [email protected]. Unfortunately, I no longer have access to the phone number associated with my account. Please assist me in resolving this issue, as I am unable to log in to my account.

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https://starlinkforum.net/topic/18649-the-problem-with-gmail/
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  • 3 months later...

If you can’t log in (no access to the old phone number) and Starlink emails/codes aren’t arriving, you likely won’t be able to recover it yourself — you’ll need Starlink to verify you and fix the account.

 

Do this:

  1. Check Gmail first (quick)

  • Check Spam + Promotions

  • Search: starlink and code

  • Check Gmail filters/blocked senders to make sure nothing is deleting Starlink emails

  1. Try the account recovery page

  • Go to Starlink login and use “Locked Out / Forgot password” to request a code again. (Starlink)

  1. If codes still don’t arrive, email Starlink directly
    Email: [email protected] (Geekzone)

Suggested subject line:

  • Consumer Complaint – Account Recovery / Locked Out (Geekzone)

In the email, include:

  • Your service address

  • Your full name

  • The email you changed from and to

  • Your Kit ID / Terminal ID (from the box/dish/router label if you have it)

  • Last 4 digits of the card used for billing (if known)

 

 

You should then be able to get help from starlink and regain access. 


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https://starlinkforum.net/topic/18649-the-problem-with-gmail/#findComment-22713
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