Terrible speeds, no apparent problem

[Eraserhead187]

For several months everything was fine. We were getting 50-175mbps down. Maybe 2 or 3 months ago, it got slow. Wasn't getting even 30. Now, speed ranges from 3-10 at most times. 

I've disconnected everything and used only the starlink hardware. No change. Ran the entire length of the cable, all fine. Dish is roof mounted, totally clear sight. A friend who is about 20 miles away got 309mbps while I concurrently got 2 yesterday. 

Opened a ticket several days ago and haven't heard anything. I'm guessing it must be the actual dish or the power supply. Anybody have any suggestions or insight? 

 

Thank you!! 

[ProDishy]

Can be a number of things, did you by any chance use a different cable?

Its recommended to use shielded cable, this reduces interference.

Are you using the default cable included?

[RicochetStarlink]

On 6/9/2022 at 8:49 PM, Eraserhead187 said:

For several months everything was fine. We were getting 50-175mbps down. Maybe 2 or 3 months ago, it got slow. Wasn't getting even 30. Now, speed ranges from 3-10 at most times. 

I've disconnected everything and used only the starlink hardware. No change. Ran the entire length of the cable, all fine. Dish is roof mounted, totally clear sight. A friend who is about 20 miles away got 309mbps while I concurrently got 2 yesterday. 

Opened a ticket several days ago and haven't heard anything. I'm guessing it must be the actual dish or the power supply. Anybody have any suggestions or insight? 

 

Thank you!! 

@Eraserhead187I have had almost exactly the same experience. I am in Central New Mexico. I still have these issues and Starlink support is less than responsive. How about you? Any improvement?