Silentblade Posted July 14, 2022 Share Posted July 14, 2022 My second dish after I contacted support and got a replacement one. But I have the same problem as with the first, the app says the dish is disconnected, it seems like power is connected. I think the cable is broken or, it could be the connecter to the dish. Do more people have this problem? Quote Link to comment https://starlinkforum.net/topic/387-2nd-dish-same-problem/ Share on other sites More sharing options...
StarlinkLeader Posted July 19, 2022 Share Posted July 19, 2022 Yeah, have you checked the cable connection within the stand? it needs to be firmly clicked in otherwise it doesn't work. Quote Link to comment https://starlinkforum.net/topic/387-2nd-dish-same-problem/#findComment-827 Share on other sites More sharing options...
ProDishy Posted July 20, 2022 Share Posted July 20, 2022 Definitely check the mount/stand connection - if its not properly in, for some reason it won't turn on. Quote Link to comment https://starlinkforum.net/topic/387-2nd-dish-same-problem/#findComment-842 Share on other sites More sharing options...
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