aconfuseddude399 Posted July 25, 2022 Share Posted July 25, 2022 I have had starlink up and running well over two months and it has been wonderful to us. It hardly ever dropped service and was fast. This is now day 2 that we have been completely (almost) offline. With the exception of quick(5 minute) bursts of connection. I have the Ethernet adapter and it is plugged into a netgear ac1750. The thing that stumps me is nothing has changed. The cables are fine, I haven’t moved anything, nor did I change any settings. Does anyone know what I could try to resolve this? I have unplugged for a minute and plugged back in and waited over an hour, as well as factory resetting it by plugging in and unplugging 3x. I don’t know of anything else to do. Please help, and thank you in advance. Quote Link to comment Share on other sites More sharing options...
aconfuseddude399 Posted July 25, 2022 Author Share Posted July 25, 2022 3 minutes ago, aconfuseddude399 said: I have had starlink up and running well over two months and it has been wonderful to us. It hardly ever dropped service and was fast. This is now day 2 that we have been completely (almost) offline. With the exception of quick(5 minute) bursts of connection. I have the Ethernet adapter and it is plugged into a netgear ac1750. The thing that stumps me is nothing has changed. The cables are fine, I haven’t moved anything, nor did I change any settings. Does anyone know what I could try to resolve this? I have unplugged for a minute and plugged back in and waited over an hour, as well as factory resetting it by plugging in and unplugging 3x. I don’t know of anything else to do. Please help, and thank you in advance. Quote Link to comment Share on other sites More sharing options...
StarlinkLeader Posted July 25, 2022 Share Posted July 25, 2022 Something odd going on there - There is usage during the outage period. It may have been running a firmware update. I'd recommend powering off for 20 minutes, turn back on - if still experiencing outage then perform a factory reset as per starlink instructions - the power 3x reset isn't a gauranteed way of factory reset. Any obstructions? bad weather? Quote Link to comment Share on other sites More sharing options...
aconfuseddude399 Posted July 25, 2022 Author Share Posted July 25, 2022 10 hours ago, StarlinkLeader said: Something odd going on there - There is usage during the outage period. It may have been running a firmware update. I'd recommend powering off for 20 minutes, turn back on - if still experiencing outage then perform a factory reset as per starlink instructions - the power 3x reset isn't a gauranteed way of factory reset. Any obstructions? bad weather? The weather has been fine and I’ve never had any obstructions. No trees are near the house. I just don’t know why it’s doing this now out of nowhere. Nothing at all has changed. Quote Link to comment Share on other sites More sharing options...
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