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confirmation process


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I am trying to confirm my order.  When I hit the "confirm my order" button it goes to a page where the top box says "CONFIRM MY ORDER. Where do I go from here? The "checkout now box has a statement below it that says "cancel & request a deposit refund--this is confusing!!

 

I the original email, it says "confirm your order by clicking "manage" on your account page. When I hit the "manage" button" it goes to a page with my address, service type, shipping address and cancel & request a refund, There is also a "Data usage" box and "Devices" block

 

Can anyone help me with the confusion? Please tell me how to confirm my order!

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