MAV Posted November 26, 2022 Share Posted November 26, 2022 I can't access my account. Never received any confirmation email and when I use password recovery process, there is no recovery email. I checked spam/junk forlder. No luck. Any help? Quote Link to comment Share on other sites More sharing options...
MAV Posted November 30, 2022 Author Share Posted November 30, 2022 After emailing to starlinkresolutions[at]spacex.com they helped me resolve the issue. Everything is OK now. 1 1 Quote Link to comment Share on other sites More sharing options...
Scott Koffinas Posted November 30, 2022 Share Posted November 30, 2022 I never received an account number, only the confirmation code and I cannot access my email to get a new password. I have tried the two email addresses I have and still nothing. Starlink definitely charged the credit card so I know for a fact they have my info correct. Can anyone help me with this issue. I can provide a good number to talk with someone instead of computer requests. Quote Link to comment Share on other sites More sharing options...
gallegobruno Posted March 27, 2023 Share Posted March 27, 2023 On 11/30/2022 at 7:44 AM, MAV said: I have the same problem. I paid (payment confirmation with the bank manager) and received the confirmation code, but I did not receive the email. I've been trying to contact them for 40 days and no one responds. We made the purchase through the official starlink website. Does anyone know how or who I can talk to to resolve this issue? Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted March 28, 2023 Share Posted March 28, 2023 On 11/30/2022 at 12:12 PM, Scott Koffinas said: I never received an account number, only the confirmation code and I cannot access my email to get a new password. I have tried the two email addresses I have and still nothing. Starlink definitely charged the credit card so I know for a fact they have my info correct. Can anyone help me with this issue. I can provide a good number to talk with someone instead of computer requests. @Scott Koffinas, any progress here? Quote Link to comment Share on other sites More sharing options...
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