StarlinkLeader Posted December 2, 2022 Share Posted December 2, 2022 If you cannot recover your account via auth.starlink.com and cannot recover your password, and received no emails and/or your still paying and have no access. Email the following address with full details in regards to the issue: starlinkresolutions@spacex.com 1 Quote Link to comment Share on other sites More sharing options...
Cherry Hamilton Posted January 23 Share Posted January 23 Can you help me recover my account? Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted February 5 Share Posted February 5 @Cherry Hamilton, Have you emailed starlinkresolutions@spacex.com for assistance? Dealing directly with Starlink Support is the most effective way to recover your account. Quote Link to comment Share on other sites More sharing options...
deborahpokorny Posted March 31 Share Posted March 31 Hello, I can not receive the message to reset my password to my email is: deborahpokorny@yahoo.com and account number: ACC-1585552-88115-19. My name is Deborah Pokorny, can you send me the link to reset my account? Quote Link to comment Share on other sites More sharing options...
D Sid Coy Posted April 8 Share Posted April 8 How to start a support "ticket'? Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted April 10 Share Posted April 10 Open Support in the mobile app, search and select any question. Then press the Thumbs Down icon... This will start the process. 1 Quote Link to comment Share on other sites More sharing options...
Pete0001 Posted August 27 Share Posted August 27 I've been locked out of my account for well over a year. I tried contacting starlinkresolutions@spacex.com and It was no help at all. Cant reset password without getting the "Oops Something went wrong go back to start" message. Then It came time to verify my order and get internet and I couldent log into do that so after waiting for over 2 years I was denied. Now I still cant log in. I cant open a new account because my locked out account blocks me from doing so. Seems you cant have another account with the same address and email. I assume there really isnt any support for these kinds of issues or maybe it's something that they just cant figure out. At this time there is no way for me to get starlink. All I can say is through my experience, starlinkresolutions@spacex.com is a waste of time and there realy is no cusomer support. 1 Quote Link to comment Share on other sites More sharing options...
Ray Posted August 29 Share Posted August 29 I used this address several times about a year ago. Despite the details I included I only received one response that pointed me to the same login page I was having issues with. We couldn’t stop them from drawing funds and had to close the account. What utter garbage “support” Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted August 29 Share Posted August 29 @Ray Sorry to hear about your bad experience with Starlink support. Getting in touch with Support is still a challenge today, though their response-times and responses have improved by orders of magnitude. Quote Link to comment Share on other sites More sharing options...
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