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no internet access

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set it up and everything worked.  now i can connect to my wifi but have NO internet access.  I've tried to factory reset it and it does nothing.  submitted tickets and have gotten no response.  cant sign in on the app or on my laptop.  getting extremely  frustrated and feel it was not worth the money spent if i cant get technical support when needed.  does anyone know how to contact support via email or chat that will actually get a response? this is ridiculous!

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To get access back to your account you might try this email starlinkresolutions@spacex.com

No experience myself with it but it's the one recommended as a stcky on this forum.  other than that you might try to reach Musk at Twitter where all his energy time and money is fixated. 

I maintain my old Dsl account because of lack of support.

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