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Try a factory reset on the router.

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How do I factory reset my router?

If you encounter any issues during the setup or use of your router, you can factory reset it.

Standard (Rectangular) & High Performance:

  1. Power cycle Starlink (unplug the router from power and then plug back in) 6 times in a row.
  2. The router will take a few minutes to reboot, and will interrupt your service until you set up again. You can expect the light on the bottom of the router to be illuminated when complete.
  3. The router will take a few minutes to reboot, and will require you to reconnect and set a new Network ID and Password.

Also, if you have any Starlink Mesh nodes connected, you will need to factory reset them after resetting your primary router.

Starlink Mesh router:

  1. Power cycle the mesh (unplug from power and then plug back in) 6 times in a row.
  2. When repairing the node, make sure you connect to your primary Starlink router's network (not your mesh node's new network that appears after plugging it in)
  3. Open the Starlink App. After 1-2 minutes, the Starlink App will prompt you with a "PAIR MESH NODE" notification.

Standard (Circular): Gently push the button on the bottom of the router until the light turns blue and release.

Notes:

  • A WiFi network name is also called an SSID. A Wifi password can be referred to as a network security key, WPA key or WPA/SPA2 passphrase.
  • Network name may appear as "STINKY" or "STARLINK" in device WiFi settings.
  • There are no lights on the front of the router.

From https://support.starlink.com/topic?category=8...

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  • 3 weeks later...
On 5/10/2023 at 6:55 AM, Not sure what display mean said:

Bought package, set it all up, paid my monthly due, got confirmation that payment was received. Down loaded the app, followed the instructions, all lights light up, when asked to go to Wi-Fi and connect there’s no starlink….anywhere? Baffled

I've bought multiple starlinks.

The SSID that showed up was different. They play too much.

My US one had STINKY

And my Australian one had AVANZA BIN

Later, another starlink had just STARLINK

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