Ricardo Posted August 4 Share Posted August 4 Hi, I'm trying to place the starlink order, but when confirming the order, this message appears "Try again with an alternate payment method." I have already confirmed with the bank that my card is OK, I even made other payments on the internet with the same card. I ask for your help. 2 Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted August 5 Share Posted August 5 @Ricardo, Your best bet is to contact Starlink Support. Quote Link to comment Share on other sites More sharing options...
karmasherpa Posted August 17 Share Posted August 17 Same. And 1 million other people. Cant contact support without an account. Cant activate an account without equipment. Cant order equipment... tried different browsers, os, cards, banks, vpn, emails... bank is not the issue. Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted August 18 Share Posted August 18 You can contact Starlink Support via email. See the linked forum post above for details. Quote Link to comment Share on other sites More sharing options...
joseph Posted September 15 Share Posted September 15 I also have the same issue. I saw I can order the equipment from home depot since they are a trusted reseller of star link but worried I will still have the same issue when it comes to getting service through starlink. I have emailed using the email address that is mentioned down below but no reply Quote Link to comment Share on other sites More sharing options...
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