wrong email tied to account

[Momika]

My husbands account was set up with his email address.  Equipment was received and billed, but no email was ever received.  Cannot reset password or access account.

[RicochetStarlink]

@Momika,

Are you able to set up your Starlink Kit and get Internet service? If so, you can change the email address on the Starlink Support site. 

1. Go to https://starlink.com.
2. Click on the button with three lines (like a stack of waffles) at the top right of the screen.
3. Enter the email address and password you used when you set up the account.
4. Once logged in, click on the pencil 📝 to the right of the email address. 
5. Enter the new email address in both boxes.
6. Click the [Save] button.

If you are unable to login to the Starlink Support site, you will need to reach out to Starlink Support. The forum post I have linked below will help you through that process.