Diane Posted August 14, 2023 Share Posted August 14, 2023 Hi everyone, I need help. I just ordered Starlink, payment was successful using credit card but no confirmation email. I cannot make an account because it's asking for the Starlink Identifier number. so there's no way I can create a ticket for them to investigate on it. was there an issue like this before? how do I resolve this issue? Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted August 15, 2023 Share Posted August 15, 2023 Did you make a reservation for Starlink ($99, I think) or did you buy the Starlink Kit ($599+)? You can create an account AFTER you pay for and receive your Starlink Kit. A ticket is actually one of two ways to contact Starlink Support. See this post... Quote Link to comment Share on other sites More sharing options...
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