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I've been getting an unfortunate and reliable loss of speed/latency. It helps somewhat, temporarily when I restart the system but doesn't last and often doesn't help the situation at all. TYIA, Cordially Svendrick

I received my starlink kit one week ago, and it works fine from my terrasse, but I need to fix it on a wall far from the house : could I use the kit's cable to connect the antenna to an existing ethernet cat 6 cable (about 25m) that goes into the house, and put the router there ? Won't I get POE problems? This cable goes to the main fuse box : interferences ?

Has anyone ever had the issue with Roku device connectivity after the Starlink system reboot when there are power interruptions? It has happened now. The roku device connects to the modem but won't connect to the Internet. I get the Roku error 009. I have tried resetting my Roku, rebooting both the modem and uplink antenna to no avail. Any help?

I have a Starlink Mini device (model UTA-231, 2024) installed in a container office in a rural area. We’ve recently added a new, much larger container next to it, and now we need the Wi-Fi signal to cover the entire space—but it just doesn’t reach. I’ve checked the Starlink Mini device itself and didn’t find any Ethernet port, so I believe solutions that require a wired connection won’t work in my case. What’s the best way to extend the signal? Would a regular Wi-Fi repeater work, or should I look into a mesh network? I’ve heard of mesh systems but don’t really understand how they work. Any advice would be greatly appreciated.

My friend severed his V2 Starlink (motorised) cable between ethernet adaptor and antenna. We repaired it by splicing the 8 wires together (soldered and adhesive heatshrink and a 2nd heatshrink on top of all 8 + gnd wire). On rebooting, Starlink router (via wifi) works but there is no ethernet output. Purchased a new ethernet adapter and in installing that again the wifi side is working but not the ethernet adapter and we got a warning saying that there was a problem with the cable which was not there before the new ethernet adapter was installed but after the original damage. Wondering if this indicates that the antenna is damaged or is it simply the cable ie it is not as well repaired as I thought it was?

Got it. I guess I'll just pick up a Router Mini and use that instead. I know the Mini dish supports a wired mesh using it.

I'd recommend submitting a support ticket to Starlink within your app as this is most likely a logistics/distribution error, whereby the wrong label has been applied to the wrong box... Bit unfortunate, but i'm confident that Starlink support via support ticket will assist and help you out with getting a new unit. ( and removing the other terminal from your app 😄 )

I’ve got both a Mini kit and a Standard kit with the Gen 3 router as well, so I looked into this. Unfortunately, you can’t directly connect the Mini dish to the Gen 3 router. The Mini’s Ethernet port is for LAN access, not for feeding its signal into another Starlink router. The Gen 3 router’s WAN port is designed for the Standard dish only, and yes, it does put out ~57 V PoE — plugging that into the Mini could very likely damage it. If you want to mesh them together, the supported way is: Run the Mini with its own router. Run the Standard with the Gen 3 router. Then create a wireless mesh link between them (Starlink calls this “mesh nodes”), or use a third-party Ethernet bridge/mesh system if you need wired interconnects. In short: no safe wired way to hook the Mini’s port into the Gen 3 router WAN. Wireless mesh or external networking gear is the only option. Hope this helps 🙂

The new system = yes The old system = several times. Powered on & powered off. Same result no mater what = starlink (dish) unplugged message.

Hey There Did you try to reset password?

If you think there is an outage, post here with details ❤️

I currently have a Mini kit and a Standard kit with the Gen 3 router. Is it possible to connect the Mini dish to the Gen 3 router and use it as a wired mesh? If so, what would the interconnect be? I'm concerned with plugging the Gen 3 router WAN port directly into the Mini ethernet port as I'm not sure that the 57V POE output from the router will damage the Mini dish.

No just get an ethernet switch?

It will be the no name solar wifi extenders, they repeat signal rather than mesh. Use starlink routers/mesh extenders... Otherwise your trying to achieve next gen wifi with half broken chinese wifi radios.

Did you reboot it?

Just had this issue with new Gen 4 dish. Installed 3 days ago. Today out of the blue, it disconnected, checked app & it said dish out of alignment by 42deg. Went up on roof, dish not moved, selected align dish & it still said out by 42deg, I scratched my head & then my phone buzzed, Starlink app saying dish aligned, but I didn't even touch it. Next time I'll reboot, might be quicker & so much easier. I wonder if this was a geomagnetic anomaly that fooled the dish or the sats above. Had me worried for a while, as I just purchased this to replace a 2.5 year old Gen2 that had a dish fail. Quickest way to get up & running was buying new equipment at a local retailer, otherwise I'd be out for weeks sorting thru trouble shooting & purchase of replacement equipment direct with Starlink. Have no internet or mobile coverage here without it, communication to troubleshoot was going to be very difficult.

I want to attach an OTA tuner to my Starlink to receive local channels. I have a Gen 2 and we have one Ethernet connected to the mesh . Can I just get another Ethernet adapter ?

So I was on the waitlist for Antigua and happy to see they started providing service. Ordered a Starlink standard. Got it delivered by DHL. But before getting it delivered I got an email that my Starlink was activated and in the account I saw data usage. received the box. Which was closed and sealed. Unpacked it, started the app etc. Then realize that there already is hardware associated to my account which is activated and operational. I could see another persons WiFi and users etc. Tried to add my “own” antenna which says it’s already associated with another account. so currently I am paying for someone else using the antenna associated with my account BY STARLINK. i know exactly which kit number I have in my hands and which different kit is associated to my account. Made a ticket with all information and waiting over 24 hours with nothing happening. I have changed the wifi name into “you gave the wrong antenna” and changed the password so whoever by, Starlinks, mistake got the antenna associated to my account also will start pushing Starlink to change their error. I guess this is simply a waiting game for Support?

Gen 2 > Ethernet adapter> eap225 tplink > 2 no name solar wifi extenders All works fine and is stable even after killing the power and letting everything come back up by themselves. Gen 2 > Ethernet adapter> 5 port switch > eap225 tplink > 2 no name solar wifi extenders All works fine and is stable but after killing the power all hell breaks loose. The switch is obviously the problem but I've no idea why. Replace switch with a router and bypass the Starlink one?

Hi there, what of some body who is living in nigeria? does it work there?

Setting up starlink mini my phone populated an old email I have no access to . Hence I’ve not put password or phone number in and can’t get access to the acc to change anything. Any ideas how to get hold of Stsrlink as they are nigh on impossible to contact . Thinking of going on X to complain ….

email saya tidak terbaca di akun starlink, mohon di nantu

Please my account was suspended for over weeks now and I have been trying to reach support but no human response, please I need human help on my kit. If there is anyone here that can help me out please I need your help. Thanks

For telephone calling from starlink I use voipo.com gives you a telephone number anywhere in the USA and they send you a box to plug into your router, you plug in your old landline telephone and you get dial tone and unlimited calling - works good for me now for over a year.