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Hi I have suddenly run into problems. My download speeds during the day are always above 250Mb, but come about 18.00 the connection slows to around 0.3Mb. My location is the Island of Crete.

I have tried cycling the router etc but to no avail.

Any suggestions would be appreciated 

  • 2 months later...

Sounds like peak-time slowdown (very common if your area/beam is congested), but first we need to confirm whether it’s Starlink internet or just Wi-Fi.

1) Run the Advanced Speed Test at ~18:00 (when it’s slow)

In the Starlink app: Speed Test → Advanced. Check both results:

  • Router → Internet

  • Device → Router (Starlink)

2) Read the results (this tells you the cause)

  • If Router → Internet is also ~0.3 Mbps:
    That points to network congestion/outage or service issue (not your phone/laptop Wi-Fi). Take a screenshot and contact Starlink support with the test results + time of day. (Starlink)

  • If Router → Internet is fast but Device → Router is slow:
    That’s a Wi-Fi problem. Fix by testing close to the router on 5 GHz, and try separating 2.4/5 GHz or temporarily using a wired/Ethernet connection to compare. (Starlink)

3) Quick checks (2 minutes)

  • In the app, check Obstructions (trees/buildings can cause drops). (Starlink)

  • If you’re on Roam, speeds can be slower during peak hours vs other plans. (Starlink)

If you post (or screenshot) the Advanced Speed Test results from 18:00 and from midday, it’ll be obvious which side is causing it.


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