Tris7

Hi all, ordered star link almost a month ago. I ordered the kit and a roof bracket. Roof bracket arrived same week- the kit is yet to materialise. Eta was between 8-14th nov. No sign of it, still says pending. I’ve contacted star link support and all they say is ‘the kit has been revised, they are unable to give exact shipping dates’ (not really what I asked, all I wanted was a rouge idea- is going to be weeks still etc) Anyone had similar experiences?