I have went through the setup using the app and numerous videos multiple times. Did a factory reset multiple times trying to correct the issue. Each time the satellite dish moves to align with the correct satellite, so I know everything is functioning correctly. The app prompts to setup network name and password and then prompts to connect to that network. I do that and it then says to log into my account. Once logged in, it only directs me to my account and I cannot access the app. Internet connection is connected with no internet. Anytime you click on the network name, it takes you to the app and then to the account log in page. My account is setup, payment is current, equipment is on the account and active (although the line for the router is blank).
Please help! The troubleshooting "ticket" garbage has been no help...good job Elon...you get an F+ for customer support...
Thanks!
