Same here. Dropouts are often. Sure glad I don't currently need it for work. Try to stream my video files from my laptop via Plex is horrendous. Unwatchable.
Now that I've done some reading on here and Reddit I wish I did not go through with it. Steady tending to it's issues after just four days has got me to the point of absolutely not recommending it. Even worse when factor in the cost. I had better service and few issues with my old service and it was 1/3 less expensive. Huge costly mistake!!!