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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

Slow Sspeeds For External Router


Mork
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Good day,

I am attempting to bypass the SL router and connect an external router to manage a Ubiquity Internet bridge to my remote garage.

All goes well for the connection but there is a serious drop in internet connection speed.

Can someone enlighten me as to what may be causing this?

I reverted back to the SL router and speeds went back to normal.

Any help appreciated.

 

Jim

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@Mork

I can tell you that I personally had the same experience trying to connect using the Ethernet Adapter. I was not bypassing the SL router, but connecting a device directly to the Ethernet Port. I observed SERIOUS degradation of SpeedTest results for this device. Everything else on the network operated normally. I cannot tell you that I resolved the issue. In fact, I went back to a wireless connection because it was 30 times faster. Based upon the speeds that I observed, mguess is that the my external Ethernet adapter was operating at 10Mbps rather than 1Gbps.

Perhaps someone else here or on the Facebook Group Starlink Support & Discussion has resolved this issue. My best advice is to reach out to Starlink Support. They may take a while -- up to several business days or even a week or more -- to respond, but maybe they can help you sort this out. Here's a forum post with info on contacting Starlink Support.

 

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I have done a little research on this issue and it makes me question the posted test speed of the SL router itself.

At 150mbs claimed, it does not actually match to a couple of test files I downloaded from various sites.  Out of curiosity, I bridged the SL router and reconnected the Dlink I was using and achieved much the same download speeds.

Any thoughts?

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Sorry, @Mork, but I'm a little confused here.

  1. I'm not sure what you mean by "I bridged the SL router". Did you mean "bypass" instead of "bridge"?
  2. When you say, "much the same download speeds", is that the claimed download speed or the previously observed download speed (when the DLink router was attached to the "enabled" Starlink Router?)

Thanks!

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Sorry for the confusion. Yes I did mean bypass (SL calls it Bridge Mode).

The Dlink router was attached via the Ethernet cable to the SL router.

The file download speeds were similar both with the SL router and the Dlink but net based speed test shown a drastic difference in rated download speeds.

Strange.

 

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Very odd. I was never able to get the same speeds using the Ethernet Adapter attached to the SL Modem -- with the SL Modem enabled. Never tried bypassing the modem as I did not have any other router or switch on hand.

5 hours ago, Mork said:

...but net based speed test shown a drastic difference in rated download speeds.

Strange.

This is very interesting to me. So, you're saying that Ookla Speedtest for example reported very different speeds than the Starlink built-in speed test? Which results are higher? 

I just ran Ookla Speedtest followed by the Starlink Speed Test. Ookla reported more than double the speed (66Mbps) over the Starlink test (32Mbps). In truth, I think it's hard to get any valid comparison between different tools. So far as possible, speed comparisons should be done with the same tool.

FWIW, I don't find "Bridge Mode" referenced anywhere on the Starlink site. However, searching for "bypass" at https://support.starlink.com/ turns up a number of references to Bypass Mode, including an article that defines it.

To my understanding, Bridge Mode is an networking term that refers to a (wireless?) router that has become, essentially, a switch and passes the signal from another router through to it's clients. Technically, this is probably the same definition as Bypass Mode for a Starlink Router. It's just not the term that Starlink use on their web site on in their documentation, as far as I can tell.

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