JVrdoljak Posted August 30, 2023 Share Posted August 30, 2023 Hi, I need help concerning a lost email and login details to starlink. Our company email address is compromised and hence login details lost (the attackers also changed the starlink password so I cant login to the account). We are paying the invoices and can share details/provide proof to the starlink support. But, when I emailed support with my issue, I got no response. Can someone assist me, what course of action could I take to resolve the issue? Some other way to reach Starlink support (since I cannot open up a ticket because I cannot login to my account)? Thanks! Quote Link to comment https://starlinkforum.net/topic/1039-lost-emaillogin-details-cant-access-account/ Share on other sites More sharing options...
RicochetStarlink Posted August 31, 2023 Share Posted August 31, 2023 How long since you emailed Starlink Support? What email address did you use for Starlink Support? Did you try going to https://auth.starlink.com/ and using the Reset Password procedure? If you cannot open a ticket, the ONLY other way to contact Starlink Support is by email. Quote Link to comment https://starlinkforum.net/topic/1039-lost-emaillogin-details-cant-access-account/#findComment-2581 Share on other sites More sharing options...
JVrdoljak Posted August 31, 2023 Author Share Posted August 31, 2023 Hi, thanks for the reply. We contacted email support via starlinkresolutions@spacex.com, where we provided the necessary proof that we own the dish and pay for the starlink bills. The email was sent last week. Still no replies. Quote Link to comment https://starlinkforum.net/topic/1039-lost-emaillogin-details-cant-access-account/#findComment-2586 Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.