westcliffeco Posted September 7, 2023 Share Posted September 7, 2023 I just received a gen 3 router. Installation was simple and easy. Unfortunately, the router will not connect to the dish. I tried plugging and unplugging cables several times and rebooting the router several times, but nothing but a flashing light. I know that everything else is okay, because I simple reconnected the dish cable to my original router and it works fine. So, my question is, how do I return the router for a replacement or refund. The support section of the app isn't really set up for a return of the router. Any help will be appreciated. Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted September 8, 2023 Share Posted September 8, 2023 Open a ticket or send an email... Quote Link to comment Share on other sites More sharing options...
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