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I cannot sign into my account.

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Exactly the same issue here! I believe it happened exactly at 5pm PST. My account is current, paid, no issues for the last year and this happened suddenly. I'm not able to log into my account with KNOWN credentials. I wonder if there's a major outage? I don't know where else to look...

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  • 2 weeks later...

Try to reset your password using the link on the login page.

 If that fails, try entering your email address with the first letter capitalized. It appears that email addresses are case-sensitive at Starlink and some mobile browsers will change the first letter to a capital letter when signing up.

 Finally, you can reach out to StarlinkResolutions@soacex.com.

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