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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance. ×
Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

Error 500 on sign in to starlink - solar system stop communicating with internet


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Hello!!

config: i have 2 starlink account on 2 property 15 miles away.

i cannot acces the  official loggin page anymore error 500 if i use cellphone carrier it work (if i use a vpn i can connect )

I cant acces growatt server anymore (solar app and website for solar system)

all this worked for the past year without any issue, i have reset , reboot change config change dns try on laptop, pc smartphone

same issue on the 2 accounts.

traceroute https://ibb.co/QH8c0pX

 

any idea whats going on?

starlink support is a joke

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On 2/14/2024 at 12:55 PM, joejoe said:

i cannot acces the  official loggin page anymore error 500 if i use cellphone carrier it work (if i use a vpn i can connect )

Do you mean the Starlink login page? If you cannot reach https://starlink.com/, then something is dreadfully wrong. Have you tried logging into the Starlink app on your mobile device?

Are you certain that your subscription(s) are current and active?

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