eguzmana Posted August 27, 2024 Share Posted August 27, 2024 I’ve been using Starlink at home for about a month now, and everything has been working fine until last week. Suddenly, I can’t connect to my usual email accounts (across several domains) using Apple Mail (MB air M1)—neither sending nor receiving emails. However, if I change my location to my office (outside of my home) or use at home the personal HotSpot from my iPhone (4G/5G), everything works as usual. This leads me to believe that the issue is definitely with the Starlink connection. Here’s what I’ve tried so far: • Whitelisting the IP on my mail server. • Changing the DNS settings on my network from 1.1.1.1 (Cloudflare) to default and also tried 8.8.8.8 (Google DNS), but neither worked. • Restarting the Starlink router—still no difference. I’ve noticed others reporting similar issues online, but I haven’t found a solution yet. Has anyone experienced this or found a fix? Any help would be greatly appreciated. Thank you! Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted September 26, 2024 Share Posted September 26, 2024 On 8/26/2024 at 8:54 PM, eguzmana said: Here’s what I’ve tried so far: • Whitelisting the IP on my mail server. • Changing the DNS settings on my network from 1.1.1.1 (Cloudflare) to default and also tried 8.8.8.8 (Google DNS), but neither worked. • Restarting the Starlink router—still no difference. I’ve noticed others reporting similar issues online, but I haven’t found a solution yet. Has anyone experienced this or found a fix? Any help would be greatly appreciated. Thank you! Unless you have a business account, your IP address is pretty volatile. Whitelisting may or may not help at all. DNS is not likely the problem here. Did you restart or reset your router? Try resetting it... instructions, if needed, can be found searching this forum. What email client are you using? Apple macOS Mail? Outlook? Something else? Are you using a VPN? Quote Link to comment Share on other sites More sharing options...
djdado Posted April 6 Share Posted April 6 i got same problem with perplexity app, fitness pal, and with gmail when i am sending emails with attachments, its not working on android device if its connected to starlink wifi...if i change to mobile data its all fine working, i tried like you, restarting router, restarting dish, changing dns to custom google and cloudfire, removing custom dns, updating software on phone etc. Funny thing is if you try all of that on PC its working fine on starlink internet. Only phones are having problem Quote Link to comment Share on other sites More sharing options...
StarlinkLeader Posted Tuesday at 07:24 AM Share Posted Tuesday at 07:24 AM On 4/6/2025 at 9:35 PM, djdado said: i got same problem with perplexity app, fitness pal, and with gmail when i am sending emails with attachments, its not working on android device if its connected to starlink wifi...if i change to mobile data its all fine working, i tried like you, restarting router, restarting dish, changing dns to custom google and cloudfire, removing custom dns, updating software on phone etc. Funny thing is if you try all of that on PC its working fine on starlink internet. Only phones are having problem What type of phone? Quote Link to comment Share on other sites More sharing options...
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