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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance. ×
Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

Issues with Apple Mail not connecting via Starlink


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I’ve been using Starlink at home for about a month now, and everything has been working fine until last week. Suddenly, I can’t connect to my usual email accounts (across several domains) using Apple Mail (MB air M1)—neither sending nor receiving emails.

However, if I change my location to my office (outside of my home) or use at home the personal HotSpot from my iPhone (4G/5G), everything works as usual.
This leads me to believe that the issue is definitely with the Starlink connection.

Here’s what I’ve tried so far:

• Whitelisting the IP on my mail server.

• Changing the DNS settings on my network from 1.1.1.1 (Cloudflare) to default and also tried 8.8.8.8 (Google DNS), but neither worked.

• Restarting the Starlink router—still no difference.

I’ve noticed others reporting similar issues online, but I haven’t found a solution yet.

Has anyone experienced this or found a fix? Any help would be greatly appreciated.

Thank you!

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