Wester Posted June 11, 2022 Share Posted June 11, 2022 Hi there, I bought my kit three weeks ago. Today I tested it but even if the App says "perfect place for your Starlink" the router shows red light. I kept the whole system on for hours but nothing happened. For only a few seconds the red turned persistent white but it returned red immediately. I tried everything, resets, placing the antenna elsewhere, rebooting...nothing changed. The position on my account matches the exact position of the antenna. Any help would be appreciated. Quote Link to comment https://starlinkforum.net/topic/287-always-red-light-on-my-router/ Share on other sites More sharing options...
ProDishy Posted June 14, 2022 Share Posted June 14, 2022 Ensure the cable coming out of dishy - There is a plug type connection in the pole. Make sure its secure and snug, Check out this mention of the same issue from a forum member; Quote Link to comment https://starlinkforum.net/topic/287-always-red-light-on-my-router/#findComment-630 Share on other sites More sharing options...
Wester Posted June 26, 2022 Author Share Posted June 26, 2022 (edited) After sending a debug to the assistance they sent me a new kit. This one works smoothly! 300 Mbps in the heart of Tuscany 😎 Edited June 26, 2022 by Wester Quote Link to comment https://starlinkforum.net/topic/287-always-red-light-on-my-router/#findComment-718 Share on other sites More sharing options...
StarlinkLeader Posted June 28, 2022 Share Posted June 28, 2022 On 6/27/2022 at 3:09 AM, Wester said: After sending a debug to the assistance they sent me a new kit. This one works smoothly! 300 Mbps in the heart of Tuscany 😎 Glad to hear its all sorted! 🙂 Quote Link to comment https://starlinkforum.net/topic/287-always-red-light-on-my-router/#findComment-726 Share on other sites More sharing options...
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