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Unable to change service address or change plan from residential to roaming


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Hello,

We ordered 3 starlinks and they were delayed in getting them shipped. We started installing the starlinks as soon as we would get them in, however the addresses they went to when ordered didnt match. On the first one i was able to update the service address with no issues, but today installing another starlink I am trying to update the service address but keep getting this message on the starlink website (on the map section, when putting in the new address and hitting Check Availability --> Confirm address change)

"Something went wrong on our end. Please wait and then try again."

I've tried doing this about 10 times over the past couple hours and cannot get it to work, is there something else I should be doing? I also just tried to change the service plan from residential to roaming but the pencil is not there so I cant change it at all for this particular starlink.

 

Thank you

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