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Starlink Router Dead - no reply in support ticket


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My Starlink router will not power on and has no lights.

Different cables and power sources have been tested, it is definitely the router that needs replacing.

I raised a ticket through the app on 28/10 and it is now 31/10 without a reply.

Ticket number is TIK-3273600-25902-37

What do I have to do for some support?

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