EL34 Posted November 12 Share Posted November 12 (edited) I just got my Starlink set up but I cannot log into my Starlink account. It says it is connected to the internet and so the Starlink system is all working. But I cannot login to my account When I go to the login page it says it is sending me a verification code via email, but it never arrives It is not getting caught in my ISP spam filter I have been receiving emails from Starlink on the same email address. I cannot get a SMS via cell phone because they have my VOIP phone line number. I would like to change that to my cell number but I can't. I have sent two emails to the address I found on this forum - starlinkresources@spacex.com I have not got any replies from Starlink. Everything on the Starlink support page requires me to login first. It's a catch 22 situation here.I I am at a loss on what to do? Can anyone offer some help? Thanks Edited November 12 by EL34 Quote Link to comment Share on other sites More sharing options...
EL34 Posted November 20 Author Share Posted November 20 I found a way around my catch 22. Starlink had my VOIP phone number which cannot accept a security code needed to login Their send email function does not work. My VOIP number goes to a phone system that goes to 3 buildings and is my primary phone. I use Magic Jack VOIP and it has a android app which I forgot about I DL'd the magic jack app and told it to accept SMS messages. It did and that worked. I was then able to log into Starlink and change my phone to a cell phone number. This was very frustrating. There is just no way to contact Starlink After 10 or more emails to them I got zero replies and no help. They have my correct email address and I do receive emails from them but they do not reply to any emails Quote Link to comment Share on other sites More sharing options...
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