Triplesticks Posted July 25, 2022 Share Posted July 25, 2022 The instructions for the pole mount show the cable running through the pole and out the top, but the connector that plugs into the dishy routes the cable out the side above the mount, so it won’t fit straight down through the pole. Am I missing something? Quote Link to comment Share on other sites More sharing options...
StarlinkLeader Posted July 25, 2022 Share Posted July 25, 2022 Are you following the instructions? Should be a notch in the end of the pole for the cable to come out of, also a rubber grommet. Quote Link to comment Share on other sites More sharing options...
Triplesticks Posted July 25, 2022 Author Share Posted July 25, 2022 The only notch is the one on the antenna post where the L-shaped cable connector exits, and that’s my point. The instructions for the pole do not show the cable exiting, but going straight down inside the pole. Do they make a different cable that doesn’t have an L-shaped connector, but one that would allow the cable to remain enclosed in the post and pole? Quote Link to comment Share on other sites More sharing options...
pbeaudet Posted July 25, 2022 Share Posted July 25, 2022 Run the cable up inside the pole. Then connect to Dishy. Rotate Dishy to align the connector and cable with the notch. Mount Dishy and it's done. Quote Link to comment Share on other sites More sharing options...
Triplesticks Posted July 26, 2022 Author Share Posted July 26, 2022 Boy I don’t see how this cable that comes out the side of the dishy post can go down the inside of the pole that this post inserts into. There is no notch of any kind on the pole starlink sold me. I suppose running the cable outside the pole is not a problem, that’s what I did, and the pole does serve to keep the cable connector in place. It’s just not what the instructions show and not as neat and tidy as inside the pole would be. Quote Link to comment Share on other sites More sharing options...
pbeaudet Posted July 27, 2022 Share Posted July 27, 2022 The notch is right there in your picture, however it looks like the cable is in wrong. Is the notch you are showing on the Dishy end or is that the pole. The connector should be pointing up to insert into Dishy's end. I did run mine outside the pole for a couple weeks until it failed. The connector on my cable was bad. A new cable fixed the issue and it is inside the pole now. Here is my connector end. Note that cable lies flat when installed on the pole. Your connector looks different and is confusing...... Quote Link to comment Share on other sites More sharing options...
pbeaudet Posted July 27, 2022 Share Posted July 27, 2022 I'm not very good at explaining this. I'm sorry. Quote Link to comment Share on other sites More sharing options...
pbeaudet Posted July 27, 2022 Share Posted July 27, 2022 Here is my setup: Quote Link to comment Share on other sites More sharing options...
TobyHosterman Posted July 16, 2023 Share Posted July 16, 2023 I am having the same issue. My cable doesn’t flex to cleanly go straight; it insists on making a turn outside of the pole. Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted July 17, 2023 Share Posted July 17, 2023 Hmmm... looks like there might be a difference in the connector at the Dishy end of the main cable. @pbeaudet, your connector is hollowed out to allow the cable to go flat down into the pole. The connector that @Triplesticks is showing does not have that hollowed out channel for the cable. @Triplesticks, I would reach out to Starlink Support. You have a couple of options (a support ticket or an email) as outlined in the post below. Thanks! Quote Link to comment Share on other sites More sharing options...
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