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Residential Portability question


GT45
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Hi all, 

 

I currently have Residential service. We decided to hit the road and add the Portability add on. I enabled Portability but when we got to our location and had the dish out, I keep getting an error saying that I am out of my service address and need to add Portability, which I have done already. Is there something else that I have to do? What am I missing? With Portability enabled shouldn't the service just work once I set it up at my next destination? 

Any help would be greatly appreciated.

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