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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance. ×
Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

Password reset not working


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  • 4 weeks later...

Hello Starlink!   Is there anyone there?    I couldn't get logged in, did the password reset and I'm getting no email.   No email to alternate email, no phone help.  What does a person in this situation do when you do not have a phone number for us to call nor an obvious help desk to email?

 

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  • 3 months later...

If you cannot login and cannot reset your password, send an email to starlinkresolutions@spacex.com with as much detail as possible. Starlink Support should respond within a week or so.

On 12/2/2022 at 12:13 PM, Beth said:

Hello Starlink!   Is there anyone there?   

Just to be clear, this Starlink Forum is not affiliated with Starlink. We are a community of Starlink customers -- wanna-be, soon-to-be, and ongoing -- who come here to discuss our Starlink service, issues, and known resolution procedures. To my knowledge, there are not Starlink personnel in these forums...

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