Password reset not working

[Michael]

Hi All,

I have been logged out of my account and I cant get the password reset to work. I have tried all methods.

Does anyone have any ideas how I can reset the password.

Thanks,

MIchael

 

[Bozena Motyka]

Yes, I'm having the same issued... tried resetting using all 3 options, email, text and alternative number and nothing is working.  What's next?  I can't access my account!  is there a help email address as looks like there is not customer phone number. 

 

Thanks!

[Beth]

Hello Starlink!   Is there anyone there?    I couldn't get logged in, did the password reset and I'm getting no email.   No email to alternate email, no phone help.  What does a person in this situation do when you do not have a phone number for us to call nor an obvious help desk to email?

 

[Michelle Adam]

Samething Here!  Very Frustrating

[RicochetStarlink]

If you cannot login and cannot reset your password, send an email to starlinkresolutions@spacex.com with as much detail as possible. Starlink Support should respond within a week or so.

On 12/2/2022 at 12:13 PM, Beth said:

Hello Starlink!   Is there anyone there?   

Just to be clear, this Starlink Forum is not affiliated with Starlink. We are a community of Starlink customers -- wanna-be, soon-to-be, and ongoing -- who come here to discuss our Starlink service, issues, and known resolution procedures. To my knowledge, there are not Starlink personnel in these forums...