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Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance. ×
Do NOT post your private starlink information and/or Billing information on this forum - There is 200% no need to post your private information for assistance.

Starlink is at an angle on the roof facing a certain direction. Is that ok?


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We are getting an interruption every minute. Hubby has put the starlink on the roof facing a certain direction against the chimney. Is that a problem? In the country with lots of trees around. Just wondering how Highup we should go. Should we place the satellite flat or should we place the satellite on a pole higher up? What is the ideal Mbps we should be getting?

 

several questions at once, sorry but we need help.

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Edited by Moomoo
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@Moomoo,

Firstly, the only satellite dish I see in your picture appears to be a Satellite TV antenna (e.g., DISH Network).

On 11/16/2022 at 1:31 AM, Moomoo said:

We are getting an interruption every minute. Hubby has put the starlink on the roof facing a certain direction against the chimney. Is that a problem? In the country with lots of trees around. Just wondering how Highup we should go. Should we place the satellite flat or should we place the satellite on a pole higher up? What is the ideal Mbps we should be getting?

 

several questions at once, sorry but we need help.

The Starlink antenna should not be against anything. It automatically tilts and rotates to find the satellites. It needs to have enough room for those mechanical maneuvers. In addition, the Starlink antenna needs a clear view of the sky. If it is near a taller chimney, that could be interfering.

Perhaps if you could provide a photo of the actual Starlink antenna installation, we could comment on the installation.

Finally, 59Mbps is well within the expected speeds of your Starlink service. Understand that no particular speed is guaranteed and the stated speed is “…up to 150Mbps. During prime time (3-11pm), you may experience speeds far less than this. These things are covered in minute detail in the Starlink Terms of Service.

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