Dan McGowan Posted December 1, 2022 Share Posted December 1, 2022 (edited) When entering my Plus code for service address, I noticed after I was finished it was off by a character. This put my service address in a different country. With that I was unable to change it to the accurate Plus code under Account. This is in an area where service is expected in 2023, so the service is not active. I want the service - I do not want a refund I just need the correct service address. Looking for a contact at Starlink that can address this issue with correct data for the service address associated with my account. Edited December 2, 2022 by StarlinkLeader re-formatted for better reading Quote Link to comment Share on other sites More sharing options...
StarlinkLeader Posted December 2, 2022 Share Posted December 2, 2022 Have you received your starlink dish yet? Quote Link to comment Share on other sites More sharing options...
Dan McGowan Posted December 2, 2022 Author Share Posted December 2, 2022 No, this is for service in Guatemala, which is not available yet. So no service and no dish. All I want is the Service Address changed. Quote Link to comment Share on other sites More sharing options...
Dan McGowan Posted December 7, 2022 Author Share Posted December 7, 2022 I can no longer see/use Thumbs Down icon as a method of contacting Starlink. Please help. Quote Link to comment Share on other sites More sharing options...
Dan McGowan Posted January 16, 2023 Author Share Posted January 16, 2023 Any advice out there on how to get a response from Starlink? Quote Link to comment Share on other sites More sharing options...
RicochetStarlink Posted January 16, 2023 Share Posted January 16, 2023 I've had better luck contacting Starlink Support through the mobile app on my iPhone (also available for Android) than using the Web site. Have you tried the App? Ultimately, you have to search for a question and use Thumbs Down to open a ticket. Sounds like that's what you've been doing. If so, sorry for restating what you've already attempted. Quote Link to comment Share on other sites More sharing options...
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