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I lost internet service following a snow storm.  I was able to restore service after I performed a factory reset of my router.  However, I am unable to pair my main router with my mesh router.  I've tried rebooting the mesh router multiple times.  The app asks me if I want to pair them, I hit yes, but nothing happens.  Any suggestions?

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https://starlinkforum.net/topic/666-cannot-reconnect-my-mesh-router/
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@Mojobelly,

Did you also reset the mesh router? The pairing process links the mesh router with your primary router -- though I can't say exactly how this is done. It is possible that, after resetting your primary router, you need to reset the mesh router(s) as well. 

Yes. I have reset both routers multiple times.  I think the issue is that the routers are too far apart.  The set-up has worked fine for the past 6 months but now it looks like the range on my main router has decreased.  I'm not sure why.    Nothing has changed with the location of either router.  Any suggestions?

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