iPhone Obstructions app isn't working.

[RKFost]

I've got the iPhone 12 Pro running iOS 15.0.2 and the Obstructions search isn't working. Not sure which came first the upgrade to the newest OS version or the new upgraded app. The compass works fine camera as well.The little green dots would fly in and out before and direction arrow would be a guide. all I get is message to move phone in a figure 8 motion which does nothing.I've deleted the StarLink app and re-installed a couple of times and no luck..Is anyone able to help with this? I've looked for help on the SpaceX and StarLink sites.. can't find anything or anybody to help.I have a tentative "maybe" service possibility late 21. I sure would like to be prepared.Thanks' in advance

 

[kelly]

I have the same issue with the same phone/ios, however it was also not working before downloading iOS 15.0.2 Any help here?? TIA

 

[RKFost]

I've got the iPhone 12 Pro running iOS 15.0.2 and the Obstructions search isn't working. Not sure which came first the upgrade to the newest OS version or the new upgraded app. The compass works fine camera as well.

The little green dots would fly in and out before and direction arrow would be a guide. all I get is message to move phone in a figure 8 motion which does nothing.

I've deleted the StarLink app and re-installed a couple of times and no luck..

Is anyone able to help with this? I've looked for help on the SpaceX and StarLink sites.. can't find anything or anybody to help.

I have a tentative "maybe" service possibility late 21. I sure would like to be prepared.

Thanks' in advance

I believe I've got the answer, this worked on my phone. Go to settings on your phone;Settings-Privacy-Location Services (select ON)At the bottom of the Page “Location Services” select System Services > make sure “Compass Calibration” is ON.Good luckRK

 

[Guest]

All my setting are correct in my iphone. Do you have to have the system in hand before it works?