Roger Duffell Posted March 13, 2023 Share Posted March 13, 2023 If I have a question regarding an order that a label was created, but did not ship, is there a contact email address or chat for communication with Starlink? Quote Link to comment https://starlinkforum.net/topic/701-contacting-starlink/ Share on other sites More sharing options...
RicochetStarlink Posted March 15, 2023 Share Posted March 15, 2023 As explained in numerous threads throughout this forum, there are two -- and only two -- ways to contact Starlink Support. Open a support ticket using the Starlink mobile app or on the web at https://support.starlink.com/. If you cannot open a support ticket (e.g., you are unable to login) or your support ticket goes without a response for an extended period of time (more than a week), send an email to [email protected] explaining your situation in detail. With either options, it is to your advantage to be both calm and polite in your communications with Starlink support. They have been overwhelmed for a very long time due to the popularity of the Starlink service and the incredible growth) of the customer base. In a busy inbox, rudeness or anger could get your response delayed until 'later'... Hope that help. Quote Link to comment https://starlinkforum.net/topic/701-contacting-starlink/#findComment-1790 Share on other sites More sharing options...
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